> For the complete documentation index, see [llms.txt](https://ai-assistant.sunbird.org/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://ai-assistant.sunbird.org/knowledge-base/best-practices.md).

# Best Practices

1. Providing a reference to sources in responses increases trustworthiness.
2. Work on the documents chunking strategy like keeping chunk size of 512/768/1024 with text overlap as 150/200 and verify the retrieval results efficiency for minimum of 30 queries.
3. Ensure your prompt has instructions to avoid responding to queries involving politics, political personalities, religion, caste, skin colour or any other sensitive topics. Perform a round of testing of the bot involving these corner cases. 
4. Put a disclaimer (in the bot welcome message or any other suitable place) stating that bot responses are from GenAI and may not be 100% accurate. 
5. Try different embedding models/sentence transformers to verify/improve indexing+retrieval efficiency. You can also refer to <https://huggingface.co/spaces/mteb/leaderboard>
6. Good to know: <https://huggingface.co/spaces/open-llm-leaderboard/open_llm_leaderboard> , <https://huggingface.co/spaces/lmsys/chatbot-arena-leaderboard>


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# Agent Instructions
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## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://ai-assistant.sunbird.org/knowledge-base/best-practices.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

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Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.